1. CONDITIONS OF CONTRACT
CONDITIONS OF CONTRACT
- As used in this contract, "ticket” means this passenger ticket and baggage check, or this itinerary/receipt if applicable, in the case of an electronic ticket, of which these conditions and notices form part; "carriage” is equivalent to "transportation"; "carrier" means all air carriers that carry or undertake to carry the passenger or his baggage hereunder to perform any other service incidental to such air carriage; "electronic ticket" means the Itinerary/Receipt issued by or on behalf of Carrier, the Electronic Coupons and, if applicable, a boarding document. "Warsaw Convention" means the Convention for the Unification of Certain Rules Relating to International Carriage by Air signed at Warsaw, 12th October 1929, or that Convention as amended at The Hague, 28th September 1955, whichever may be applicable.
- Carriage hereunder is subject to the rules and limitations relating to liability established by the Warsaw Convention unless such carriage is not "international carriage” as defined by that convention.
- To the extent not in conflict with the foregoing carriage and other services performed by the carrier, passenger is subject to: (i) provisions contained in this ticket; (ii) applicable tariffs; (iii) carrier's General Conditions of Carriage and related regulations which are made part hereof (and are available upon application at the offices of carrier).
- Carrier's name may be abbreviated in the ticket, the full name and its abbreviation being set forth in carrier’s tariffs, conditions of carriage, regulations or timetables; carrier’s address shall be the airport of departure shown opposite the first abbreviation of carrier's name in the ticket; the agreed stopping places are those places set forth in this ticket or as shown in carrier's timetables as scheduled stopping places on the passenger's route; carriage to be performed hereunder by several successive carriers is regarded as a single operation.
- An air carrier issuing a ticket for carriage over the lines of another air carrier does so only as its agent.
- Any exclusion or limitation of liability of carrier shall apply to and be for the benefit of agents, servants and representatives of carrier and any person whose aircraft is used by carrier for carriage and its agents, servants and representatives.
- Checked baggage will be released to bearer of the baggage check. In case of damage to baggage moving in international transportation, complaint must be made in writing to carrier forthwith after discovery of damage and, at the latest, within 7 days from receipt in case of delay, complaint must be made within 21 days from date the baggage was delivered. See Tariffs or General Conditions of Carriage regarding non-international transportation.
- This ticket is good for carriage for one year from date of issue, except as otherwise provided in this ticket, in carrier’s tariffs, general conditions of carriage, or related regulations. The fare for carriage hereunder is subject to change prior to commencement of carriage. Carrier may refuse transportation if the applicable fare has not been paid.
- Carrier undertakes to use its best efforts to carry the passenger and baggage with reasonable dispatch. Times shown in timetables or elsewhere are not guaranteed and form no part of this contract. Carrier may without notice substitute alternate carriers or aircraft, and may alter or omit stopping places shown on the ticket in case of necessity. Schedules are subject to change without notice. Carrier assumes no responsibility for making connections.
- Passenger shall comply with government travel requirements, present exit, entry and other required documents and arrive at airport by time fixed by carrier or, if no time is fixed, early enough to complete departure procedures.
- No agent, servant or representative of carrier has authority to alter, modify or waive any provision of this contract.
“Carrier reserves the right to refuse carriage to any person who has acquired a ticket in violation of applicable law or carrier’s tariffs, rules and regulations”
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2. NOTICE OF INCORPORATED ITEMS
NOTICE OF INCORPORATED ITEMS
Air transportation, whether domestic or international (including domestic portions of international journeys) is subject to the conditions of carriage of the transporting carrier(s), which are herein incorporated by reference and made part of the contract of carriage. Other carriers on which you may be ticketed may have different conditions of carriage. International air transportation, including the carriers' liability may also be governed by applicable tariffs on file with the U.S. and other governments and by Warsaw Convention. Passengers may obtain further information or inspect the full text from any location where the carrier's tickets are sold, of all the incorporated terms which include but are not restricted to:
- Limits in liability for personal injury or death, and for loss, damage, or delay of goods and baggage, including fragile or perishable goods and availability of excess valuation coverage.
- Claims restrictions, including time periods within which passengers must file a claim or bring action against the carrier.
- Rights of the carrier to change terms of the contract of carriage.
- Rules on reconfirmation of reservations, check-in times, refusal to carry or the removal of passengers from any flight.
- Rights of the carrier and limits of liability for delay or failure to perform services including schedule changes, substitution of alternate air carrier or aircraft and rerouting.
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3. CONDITIONS OF CARRIAGE
A. RESERVATION
No reservation shall be finalized unless passenger purchased a ticket.
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B. NON-TRANSFERABILITY OF TICKET
A ticket can only be used by the person whose name is indicated on the ticket. Valid proof of identity must be presented whenever required upon check-in. If it is found that the person presenting the ticket is not the same person named as passenger in the ticket or if such person is unable to satisfactorily prove that he/she is the same person named in the ticket, then the Carrier shall refuse carriage to such person and reserves the right to retain and confiscate the ticket so presented.
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C. OVER-BOOKING OF FLIGHTS
Certain flights of Carrier may be overbooked. There is no absolute guarantee therefore that a seat will always be available on a flight for which a passenger has a confirmed reservation. When a flight is overbooked, Carrier's personnel shall ask for volunteers, willing to give up their confirmed reservations in exchange for rewards offered by Carrier. In case there are not enough volunteers, confirmed passengers who are denied boarding may be entitled to compensatory payment in accordance with Carrier's Tariffs.
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D. CHECK-IN TIME
The passenger is required to arrive at Carrier's check-in counter sufficiently in advance of the indicated flight departure time to permit completion of any government formalities and departure procedures and in any event not later than 45 minutes before the approximate departure time. If the passenger fails to arrive at Carrier’s check-in counter or boarding gate (even if the passenger has already checked-in for the flight), Carrier may cancel the space reserved for the passenger. Carrier is not liable to the passenger for the loss or expense due to the passenger’s failure to comply with these provisions.
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E. SUBJECT TO SEARCH
The Carrier reserves the right to search the passenger and inspect or examine his baggage(s), in coordination with the airport authorities, for any prohibited materials and substances and seize such, if discovered. A passenger refusing to be searched shall not be allowed to board the aircraft for his designated flight. The Carrier, furthermore, reserves the right to refuse to carry, at any time, any baggage discovered to contain any prohibited or unacceptable article(s) or any baggage the inspection of which is refused by the passenger.
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F. REFUSAL OF CARRIAGE OR REMOVAL OF PASSENGER
The Carrier reserves the right to refuse to board or remove from any flight any passenger for valid reasons such as, but not limited to insufficient travel documents, unruly behavior, medical conditions, use of electronic devices in violation of Carrier's instruction, etc.
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G. REFUSAL OF ENTRY
If a passenger is denied entry into any country, the passenger shall be responsible to pay any fine or charge assessed against the Carrier by the government concerned and for the cost of transporting the passenger from that country. The fare collected for carriage to the point of refusal of entry shall not be refunded.
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H. NO SHOW/NON-USERS FEE
Tickets, booked in the Philippines, which were cancelled after 2:00 P.M. of the day prior to the date of departure, or even if cancelled before 2:00 P.M. of the day prior to the date of departure but not presented at Carrier's ticket office within 72 hours after the departure of the intended flight, may be refunded or revalidated only upon payment of a surcharge provided under the Carrier's tariff.
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I. NO SHOW AT THE GATE
A passenger who has checked-in for a domestic or international flight departing from a Philippine airport, but does not show up at the boarding gate may have his ticket refunded or revalidated only upon payment of a surcharge provided under the Carrier's tariff. Carrier is not liable to the passenger for loss or expense due to the passenger's failure to comply with these provisions.
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J. CHECKED BAGGAGE
The passenger shall affix identifications to the baggage prior to delivery to Carrier. The passenger shall not include in Checked Baggage, money, jewelry, precious metals, silverware, negotiable papers, securities or other valuables, business documents, passports and other identification documents or samples. These items, as well as medications or prescriptions, should be carried personally by the passenger. Fragile or perishable articles will be checked only at passenger's risk. Scratches, nicks or dirts may appear on a baggage despite care in handling. Carrier does not assume liability for normal wear and tear to baggage.
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K. HANDCARRIED BAGGAGE
In addition to the free baggage allowance provided herein, each passenger may carry without charge one (1) piece of hand baggage weighing not more than seven (7) kgs. (15.4 lbs) suitable for placing in the overhead rack of the particular aircraft provided the maximum dimensions (sum of length + width + height) of any carry-on item shall not exceed 45 inches (115 cm.) An incapacitated passenger may request that their own folding wheelchair or assistive device be carried In the passenger cabin where appropriate storage facilities are available. Such requests will be handled on a first come, first served basis. Where such facilities do not exist, the wheelchair or assistive device will be loaded in the baggage hold where it is easily accessible for timely return to the passenger. An infant not entitled to a seat shall be allowed one fully collapsible stroller or infant's carrying basket subject to the availability of space.
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L. LOSS, DELAY OR DAMAGE NOTIFICATION
Receipt by the person entitled to delivery of baggage without complaint is evidence that the same have been delivered in good condition. The passenger must report to the Carrier any lost, delayed or damaged baggage before leaving the airport.
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M. UNCLAIMED BAGGAGE/ITEMS
Left-behind or unclaimed baggage/items whether checked or handcarried must be claimed from the Carrier within thirty (30) days from the date of arrival at the destination or from the date on which the aircraft ought to have arrived, otherwise the same shall be disposed by the carrier to clear its storage facilities and/or to cover its cost of storage.
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N. REFUND OR RE-ISSUANCE OF TICKET
This ticket is good for carriage for one (1) year from the date of issue, except as otherwise provided in this ticket. Refund shall be made provided all unused coupons are surrendered to Carrier not later than thirty, (30) days after the expiry date. A service charge shall be collected on voluntary refunds. The passenger may also have his valid ticket re-issued subject to applicable fees. Carrier will refuse to refund a ticket which has been presented to government officials of a country or to carrier as evidence of intention to depart therefrom unless the passenger establishes to carriers satisfaction that he has permission to remain in the country or that he will depart therefrom by another carrier or conveyance.
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O. CERTAIN RESTRICTIONS ON REFUND
For tickets issued against a Prepaid Ticket Advice (PTA), unless the Sponsor grants authority to the passenger, refund may only be made to the Sponsor. In cases of tickets purchased through credit card, refund may only be made through credit-back to the credit card used. Carrier will refuse to refund a ticket which has been presented to government officials of a country or to a carrier as evidence of intention to depart therefrom, unless the passenger establishes to Carrier’s satisfaction that he has permission to remain in the country or that he will depart therefrom by another carrier or conveyance.
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P. RESTRICTED ARTICLES IN BAGGAGE
For safety reasons, and subject to the carrier's discretion, the following articles or materials may not be carried in passenger's handcarried or checked baggage:
- Briefcases and security type attache’ cases with installed alarm devices; or incorporative lithium batteries and/or pyrotechnic material;
- Explosives, munitions, fireworks and flares;
- Gases (flammable, non-flammable, deeply refrigerated and poisonous) such as camping gas and aerosols;
- Flammable liquids, such as lighter fuels, lighter refills, paints and thinner;
- Flammable solids and articles which are easily ignited; substances liable to spontaneous combustion; substances which in contact with water emit flammable gases;
- Oxidizing substances (such as bleaching powder and peroxides);
- Poisonous (toxic) and infectious substances such as bacteria, virus cultures;
- Radioactive materials;
- Corrosives (such as mercury which may be contained in thermometers, acids, alkalis and wet-cell batteries);
- Disabling devices (such as mace, pepper spray, etc. containing an irritant or incapacitating substance);
- Magnetized materials and miscellaneous dangerous goods as listed in the IATA Dangerous Goods regulations. Medicines and toiletries maybe carried provided they are in small quantities for personal use and necessary for the journey.
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4. JOURNEYS ENTIRELY WITHIN THE PHILIPPINES
A. LOST TICKETS
The Carrier shall not refund, re-issue nor replace lost tickets.
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B. BAGGAGE LIABILITY LIMITATIONS
Unless a higher valuation has been declared by the passenger at check-in time, the Carrier's liability for loss of or damage to checked baggage shall be limited to PHP40.00 per kilogram.
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C. DENIED BOARDING COMPENSATION (CAB ECONOMIC REGULATION NO.7)
Any passenger holding a confirmed reservation for flights or portions of flights originating from or terminating at, or serving a point within the territory of the Philippines and who has complied fully with the Carrier's requirements but cannot be accommodated shall be granted a denied boarding compensation in accordance with CAB Economic Regulation No. 7, as amended, which shall relieve the Carrier from liability for all claims arising from, or incident to, the Carrier's failure to accommodate said passenger. However, no such compensation shall be allowed if the flight for which a passenger holds a confirmed reservation is unable to accommodate him because of (A) Government requisition of space or (B) the aircraft has been substituted with another of lesser capacity due to operational and/or safety reasons, and/or other causes beyond the control of Carrier; (C) the flight is cancelled due to operational and/or safety reasons, force majeure, weather, strikes, or other causes beyond the control of the Carrier, or (D) the Carrier arranges for comparable air transportation which enables the passenger to arrive at his destination not later than three (3) hours in the case of domestic flights or four (4) hours in the case of international flights, from the scheduled time of arrival of the flight where he holds a confirmed reservation.
SOLD SUBJECT TO TARIFF REGULATIONS ISSUED BY AIR PHILIPPINES
AS APPROVED BY THE CIVIL AERONAUTICS BOARD
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D. FREE BAGGAGE ALLOWANCE / CHECKED BAGGAGE PER PASSENGER
The following rules on free baggage apply to AIR PHILIPPINES CORPORATION (APC) services only:
| Classification |
Max. No. of Pieces |
Dimension per piece (L+W+H) |
To/From USA and Canada |
To/From Countries other than the USA and Canada |
Journey entirely within the Philippines |
| Weight |
Weight |
Weight |
| Economy Class |
2 |
Total of 107 in. (273 cm.) with no piece exceeding
62in. (158 cm.) |
Same as above |
20 kgs.
(44 lbs.) |
20 kgs. |
Infants
(not entitled to
a seat) |
1 |
Must not exceed
45 in. / 115 cm. |
Not exceeding
15 lbs. (7 kgs.) |
10 kgs.
(22 lbs.) |
As indicated in the flight coupon |
May also be allowed one fully collapsible or infant’s carry basket or infant’s car seat
subject to availability of space. |
- An infant paying the applicable child fare is entitled to the same free baggage allowance as an adult.
- APC international passengers travelling on APC domestic routes in conjunction with their international journey may be entitled to the applicable international free baggage allowance subject to certain conditions.
- Any baggage in excess of the above mentioned free baggage allowance will be charged.
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E. INTERNATIONAL JOURNEY: NOTICE
If the passenger’s journey involves an ultimate destination or stop in a country other than the country of departure, the Warsaw Convention may be applicable and the Convention governs and in most cases, limits the liability of carriers for death or personal injury and loss or damage to baggage. See also notices headed “Advice to International Passengers on Limitation of Liability” and “Notice of Baggage Liability Limitations”.
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F. NOTICE OF BAGGAGE LIABILITY LIMITATIONS
Liability for loss, delay or damage to baggage is limited unless a higher value is declared in advance and additional charges are paid. For most international travel (including domestic portions of international journeys) the liability limit is approximately US$9.07 per pound (US$20.00 per kilo) for checked baggage and US$400.00 per passenger for unchecked baggage. For travel wholly between U.S. points, Federal rules require any limit on an airline’s baggage liability to be at least US$1,250 per passenger. Excess valuation may be declared on certain types of valuable articles. Carrier assumes no liability for fragile, valuable or perishable articles. Further information may be obtained from the carrier.
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G. SPECIAL CONDITION APPLICABLE TO CARRIAGE ON AIR PHILIPPINES CORPORATION
Subject to the provisions of Article 20 of the Warsaw convention, APC agrees that for any international carriage performed on its service not being a journey to, from or having an agreed stopping place in the United States of America, the limit of liability for death, wounding or bodily injury to a passenger shall be US$75,000 or its equivalent inclusive of legal fees and costs.
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H. NOTICE OF GOVERNMENT IMPOSED TAXES, FEES AND CHARGES
The value on this ticket may include taxes, fees and charges, which are imposed on government air transportation authorities. These taxes, fees and charges, which may represent a significant portion of the cost of air travel, are either included in the fare, or shown separately in the "TAX/FEE/CHARGE” box(es) In this ticket. The passenger may also be required to pay taxes, fees or charges not yet collected.
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I. ADVICE TO INTERNATIONAL PASSENGER ON LIMITATION OF LIABILITY
Passenger on a journey involving an ultimate destination or a stop in a country other than the country of origin are advised that the provisions of a treaty known as the Warsaw Convention may be applicable to the entire journey, including any portion entirely within the country of origin or destination. For such passengers on a journey to, from, or with an agreed stopping place in the United States of America, the Convention and special contracts of carriage embodied in applicable tariffs provided that the liability of APC and certain other carriers, parties to such special contracts, for death of or personal injury to passengers is limited in most cases to proven damages not to exceed US$75,000 or its equivalent per passenger, and that this liability up to such limit shall not depend on negligence on the part of the carrier. For such passengers traveling by a carrier not a party to such special contracts or on a journey not to, from, or having an agreed stopping place in the United States of America, liability of the carrier for death or personal perjury to passengers is limited in most cases to approximately US$10,000 or US$20,000 or its equivalent.
The names of carriers, parties to such special contracts, are available at all ticket offices of such carriers and may be examined on request.
Additional protection can usually be obtained by purchasing insurance from a private company. Such insurance is not affected by any limitation of the carrier’s liability under the Warsaw Convention or such special contracts of carriage. For further information please consult your airline or insurance company representative.
The aforementioned limit of liability of US$75,000 or its equivalent is inclusive of Legal Fees and Costs except that in case of a claim brought in a State where provision is made for separate award of Legal Fees and Costs, the limit shall be the sum of US$58,000 or its equivalent exclusive of Legal Fees and Costs.
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J. NOTICE ON DISCLOSURE OF PERSONAL INFORMATION
Air Philippines Corporation may disclose your personal information to law enforcement agencies and government worldwide for security, customs and immigration purposes. If you do not allow us to disclose your personal information, Air Philippines Corporation may not be able to provide you its services because the government requiring it may penalize Air Philippines Corporation or deny its access.
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5. SAFETY AND SECURITY
BANNED ITEMS
Explosives and Firearms:
- Matches, sparklers, other fireworks
- Flares
- Gunpowder
- Ammunition or other ordnance
- Blasting caps, dynamite
- Loaded firearms (in some cases, unloaded firearms and sporting ammunition may be carried in checked baggage if properly packed)
Gases and Pressure Containers:
- Flammable aerosols like hair spray, spray paint, or insect repellant
- Carbon dioxide cartridges, oxygen tanks (scuba or medical)
- Mace, tear gas, pepper spray
- Self-inflating rafts, and deeply refrigerated gases such as liquid nitrogen
Flammable Liquids and Solids:
- Gasoline, propane, butane, and other fuels
- Lighters with flammable reservoirs and lighter fluids
- Matches, flammable paints, paint thinners, some cleaning solvents, some adhesives.
- Personal care items containing flammable perfume, aerosols, or other hazardous material may be carried on board if each container is less than 500ml and the total is less than 2 liters
Oxidizers and Organic Peroxides:
- Bleach
- Nitric acid
- Fertilizers
- Swimming pool or spa chemicals
- Fiberglass repair kits
Poisons:
- Weed killers
- Pesticides
- Insecticides
- Rodent poisons
- Arsenic, and cyanides
Infectious Materials:
- Medical laboratory specimens
- Viral organisms
- Bacterial cultures
Corrosives:
- Drain cleaners
- Car batteries
- Wet cell batteries
- Acids, alkalis, lye
- Mercury
Organics:
- Fiberglass resins
- Peroxides
Radioactive Materials:
- Smoke detectors
- Radioactive pharmaceuticals
- Other radioactive materials
Dry Ice (frozen carbon dioxide):
- Up to 2-kgs. may be carried on board for packing perishables providing the package is vented
Magnetic Materials:
- Strong magnets such as those in some loudspeakers and laboratory equipment
Other Items:
- Wet-cell batteries
- Chemical oxygen generators (either used or unused), or any equipment containing
fuel or other flammable liquids
- Knives with a blade length in excess of 4 inches
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THINGS YOU SHOULD NOT BRING ON BOARD
Explosives and Firearms:
Matches, sparklers, other fireworks, flares, gunpowder, ammunition or other ordnance, blasting caps, dynamite, loaded firearms (in some cases, unloaded firearms and sporting ammunition may be carried in checked baggage if properly packed)
Gases and Pressure Containers:
Flammable aerosols like hair spray, spray paint, or insect repellant; carbon dioxide cartridges, oxygen tanks (scuba or medical), mace, tear gas, pepper spray, self-inflating rafts, and deeply refrigerated gases such as liquid nitrogen.
Flammable Liquids and Solids:
Gasoline, propane, butane, and other fuels; lighters with flammable reservoirs and lighter fluids, matches, flammable paints, paint thinners, some cleaning solvents, some adhesives. Personal care items containing flammable perfume, aerosols, or other hazardous material may be carried on board if each container is less than 500ml and the total is less than 2 liters.
Oxidizers and Organic Peroxides:
Bleach, nitric acid, fertilizers, swimming pool or spa chemicals, and fiberglass repair kits.
Poisons:
Weed killers, pesticides, insecticides, rodent poisons, arsenic, and cyanides.
Infectious Materials:
Medical laboratory specimens, Viral organisms, and bacterial cultures.
Corrosives:
Drain cleaners, car batteries, wet cell batteries, acids, alkalis, lye and mercury.
Organics:
Fiberglass resins, peroxides
Radioactive Materials:
Smoke detectors, radioactive pharmaceuticals, and other radioactive materials.
Dry Ice (frozen carbon dioxide):
up to 2-kgs. may be carried on board for packing perishables providing the package is vented.
Magnetic Materials:
Strong magnets such as those in some loudspeakers and laboratory equipment.
Other Items:
Wet-cell batteries, chemical oxygen generators (either used or unused), or any equipment containing fuel or other flammable liquids, knives with a blade length in excess of 4 inches.
Declaring Hazardous Materials:
Republic Act No. 6235, Sec. 2 -
Violators shall be punished by an imprisonment of not less than 12 years but not more than 20 years, or by a fine of not less than Php 20,000.00 but not more than Php 40,000.00.
Additional information is available upon request:
Please call +63(2) 854-0649; 854-0657
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